Privacy Policy

Last updated: 02/12/2016

This Privacy Policy describes how CuddleCat (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

Your web browser
IP address
Time zone
Cookies installed on your device
Pages or products you view
Search terms or referring websites

This information helps us understand how visitors interact with our website and allows us to improve our services.

When you make or attempt to make a purchase, we may collect personal information including:

Name
Billing address
Shipping address
Payment information (processed securely by third-party providers)
Email address
Phone number

This information is referred to as Order Information.

2. How We Use Your Personal Information

We use the information we collect to:

Process and fulfill your orders
Provide order confirmations and shipping updates
Communicate with you regarding your purchase
Screen orders for potential fraud or security risks
Improve and optimize our website
Provide marketing or promotional communications (if you subscribe)

You may unsubscribe from marketing emails at any time.

3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our website and fulfill services.

Examples include:

Shopify, which powers our online store
Payment processors, to securely handle transactions
Shipping carriers, to deliver your orders
Analytics providers such as Google Analytics to understand website traffic

These service providers only receive the information necessary to perform their functions.

We may also share information when required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Understand how visitors use the site
Provide relevant advertising

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete this information, except where we are required to keep it for legal or regulatory purposes.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing personal information.

8. Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.